AnsweredAssumed Answered

Catalog and service desk relation

Question asked by sharamateti on Apr 12, 2015
Latest reply on Apr 16, 2015 by Catherine Schuman


Dear Friends,


We are migrating from Cisco new scale to CA Catalog, and for each offering we would like to define the category/Area and Group which should be assigned during the Creation of the ticket in servicedesk once the order is approved in catalog.



Iam sure there should be a OOTB solution since these two were projected having a tight integration.