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Functions used by Priority calculation

Question asked by sippy on Apr 16, 2015
Latest reply on Apr 20, 2015 by Mark_HE

Hi Team,

What functions or .js files are used by Priority calculation or when priority populated by filling the urgent and impact value. I need to do the same with severity. When severity is equal to 5-High escalation then populate priority must be 1. Can anyone help me on the same?

 

 

Regards,

Sippy Aggarwal

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