Hi,

After the upgrade from 13.1 to 14.2, the Project Manager (manager_id) default value is blank. Without the value "Current User".

Any ideas?

Thanks!!

Anyone have any ideas for Bruno?

Thanks

Project Manager (manager_id) default value in blank after the upgrade from 13.1 to 14.2

Bruno Piaui Apr 20, 2015 10:22 AM

Hi,

After the upgrade from 13.1 to 14.2, the Project Manager (manager_id) default value is blank. Without the value "Current User".

Any ideas?

Thanks!!

Hi Bruno,

We also had this same issue while we upgraded from v13.0 to v14.2. This was working fine in v13.0 and the upgrade took away the "Current User" default value

Even the fix at http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec536301.aspx didn't resolve the issue. We raised a support case with CA today, waiting on that now...

Regards,

Georgy

Thanks for the answer!!

I tried execute the fix but also don't worked

Regards,

Bruno Piaui

Hello,

It looks like the upgrade is modifying the attribute value for manager_id and can not be changed back.

There is a bug about this, currently being investigated:

CLRT-77421 - Attribute can't be changed back to "Current User" if it is ever modified

This is affecting 14.1 and 14.2

Steps to Reproduce:

1. Go to Administration > Objects > Idea > Attributes > Originating Requestor (same on: Administration > Objects > Other Work > Manager)
2. Verify current value for "Default".
3. Click on "Remove" icon to remove current default value.
4. Click on Save

Expected Result:

Default value should reset to "Current User"

Actual Result:

Default value comes up empty.

Workaround:

TEC536301 does NOT work on 14.1 or 14.2, so NO workaround available for these versions.

I will keep you posted on the bug progress.

Thanks,

Raúl

Hi Raúl,

Thanks a lot for looking into this.

Just tested this in Clarity v13.0 also. It gives us the option to change the default value to a particular resource and later we can easily revert it back to the "Current User" by just removing the default value from the particular attribute in the object. So, as you said TEC536301 works perfectly, but not in v14

Regards,

Georgy

Hi Raúl,

Thanks a lot for providing this workaround for Clarity v14 versions. The issue is fixed now using the steps below

1. Stop Clarity services

2. Connect to database and execute this delete statement:

delete from odf_default_overrides where object_code='project' and attribute_code='manager_id';

commit;

3. Start Clarity services

Regards,

Georgy

Thanks for sharing this, Georgy

Regards

NJ

Thanks Georgy!!!