Hallett_German

New APM and ASM (Cloud Monitor) KBs for March

Discussion created by Hallett_German Employee on May 1, 2015
Latest reply on May 8, 2015 by MelissaPotvin

 

March KBs

 

 

 

1. TIM UI not loading correctly even though authenticated successfully.  TEC1220564

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1220564.aspx

 

 

 

2. How can the Introscope Isengard protocol be configured to use SSL and which security standards are supported?. TEC1782586

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1782586.aspx

 

 

 

3. Can an Introscope report be scheduled for daily or monthly?  TEC1405373

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1405373.aspx

 

 

 

4.  Glassfish 2.1 Introscope conflicts with logger. TEC1176383

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1176383.aspx

 

 

 

5. [ERROR] [IntroscopeAgent.Agent] java.lang.NoSuchMethodException: com.sun.xml.ws.client.RequestContext.getMapView()  TEC1113999

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1113999.aspx

 

 

 

6. Getting "agent down" alerts from Introscope after changing loadbalancing.xml settings. TEC1013596

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1013596.aspx

 

 

 

7. Deleting CEM Defect Files  TEC1680268

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1680268.aspx

 

 

 

8.  CEM Stats Aggregation takes some time to complete TEC1153023

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1153023.aspx

 

 

 

9. Enterprise Manager cannot reach TIM TEC1165964

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1165964.aspx

 

 

 

10. Dot Net Agent and Performance Monitor Metrics  TEC1755339

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1755339.aspx

 

 

 

11. Introscope Alert Troubleshooting and Best Practices TEC1118795

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1118795.aspx

 

 

 

12.  What are the performance implications of placing an APM Cluster on one box for Production (colocation)? TEC1502115

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1502115.aspx

 

 

 

13. Unsupported widgets for Webview TEC1748661

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1748661.aspx

 

 

 

14.  Why does the Message “LaunchAnywhere either could not find a Java VM…..” appear in the IntroscopeEnterpriseManagerSupport.log? TEC1576694

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1576694.aspx

 

 

 

 

15. TIM Setting Name Prefixes and Configtool TEC1070782

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1070782.aspx

 

 

 

 

16. What happens if the Enterprise Manager's heap settings are not set?  TEC1014447

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1014447.aspx

 

 

 

 

17.  TIM Setting Name Prefixes and Configtool TEC1070782

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1070782.aspx

 

 

 

18. What are the options for Custom Email Alerts?  TEC1455184

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1455184.aspx

 

 

 

19.  How to tell receiving less traffic for APM CE (CEM)  TEC1252428

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1252428.aspx

 

 

 

20. What to do about running out of PermGen space. TEC1100458

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1100458.aspx

 

 

 

21.  How to set up an APM CE transaction definition if URLs are all the same. TEC1981719

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1981719.aspx

 

 

 

22. LDAP Configuration Example for User "Admin." TEC1086922

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1086922.aspx

 

 

 

23. Configuring CA APM EPAgent Heap Size TEC1631533

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1631533.aspx

 

 

 

 

24. How to grant permission to all users/groups for apm_status_console_control TEC1240848

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1240848.aspx

 

 

 

 

25. Siteminder Manager failure, when configured to monitor multiple instances of webserver TEC1588597

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1588597.aspx

 

 

 

 

26. TEC1344118 What to ask a network/security team if APM CE (CEM) traffic recently changed.

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1344118.aspx

 

 

 

 

27. What is the Latest Version of Jmeter used by App Synthetic Monitor? TEC1078285

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1078285.aspx

 

 

 

28.   Agent connecting in disallowed or denied mode TEC1959465

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1959465.aspx

 

 

 

 

29. JBOSS JMX metrics are not reported or some are missing TEC1625515

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1625515.aspx

 

 

 

30.  What are the steps to install CA Agent to Monitor Node.js Applications? TEC1640887

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1640887.aspx

 

 

 

31. After instrumenting node.js with a 9.7.1 agent, what metrics are expected to appear? TEC1122913

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1122913.aspx

 

 

 

32. Is node.js instrumentation supported out of the box? What versions are supported??  TEC1718724

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1718724.aspx

 

 

 

33. Script recorder unable to process HP LoadRunner VUGen trace files with the MOM or (TIM Collection Service EM) using secure web server port 8444. TEC1297765

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1297765.aspx

 

 

 

 

34.  PSQLException: ERROR: function prune_apm_data(bigint, bigint) does not exist  TEC1896122

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1896122.aspx

 

 

 

35. After deploying the APM agent, the instrumented application fails with a "java.lang.VerifyError: Expecting a stack map frame" exception. TEC1903286

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1903286.aspx

 

 

 

36. Product Limitation: APM SiteMinder Web Agent extension fails to monitor SiteMinder Web Access Manager Web Agent metrics for multiple web server instances TEC1682477

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1682477.aspx

 

 

 

37. Techniques to resolve APM CE (CEM) definition triage map issues  TEC1426148

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1426148.aspx

 

 

 

 

 

38. Remove Grayed Javascript Calculator Node(s)  TEC1053566

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1053566.aspx

 

 

 

39.  MTP TIM worker process load balancing via the balancer.cnf file configuration.   TEC1419067

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1419067.aspx

 

 

 

40. I received an alert email "Not matched (no content)" in ASM, yet my site was up at the time TEC1407289

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1407289.aspx

 

 

 

41. How can I pass a variable to a Script Monitor ? TEC1829561

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1829561.aspx

 

 

 

42. Encountering “1060: Bandwidth allowance of <# of KB> per check exceeded, please reduce check interval” errors while creating monitors. TEC1391818

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1391818.aspx

 

 

 

43. In App Synthetic Monitor, how long are the logs kept for? TEC1970962

 

 

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/TEC1970962.aspx

 

 

 

 

 

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