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Files & Folders Deleted from Attachment Repository

Question asked by ssite01 on May 14, 2015
Latest reply on May 20, 2015 by ssite01

Hello Everyone,


We're encountering a strange issue with thousands of files and  several folders are randomly missing from SDM attachment repository.

- CA SDM12.6 sp3 on VM environment, 1 primary and 2 secondary, separate SQL Database

- No archiving enable

Check with Support and the response is that no process within SDM that deletes files or folder.

We're currently enabling OS auditing, hoping to catch it.

Has anyone had any experience or ever encountered this strange issue?

Your suggestion is greatly appreciated!