AnsweredAssumed Answered

Update ca_contact using web services

Question asked by Saranya.P on May 18, 2015
Latest reply on Aug 14, 2015 by Saranya.P

Hi all, we use Service catalog, 12.7. All new contacts are created using the UI of service desk. Per month nearly 250 employee contacts are created, nearly 150 contacts are dropped and 50 user details are modified. Its very difficult to create/ update for all the users throug UI of SDM.


Please let us know if there is a way of inserting/ updating the ca_contact table and its dependent table using web services. so that we can implement it through ITPAM processes.



Saranya P


Message was edited by: Saranya P attaching the error received with select object operator.