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Restrict user to click on cancel action in Incident attached Service Type Event

Question asked by sippy on May 21, 2015
Latest reply on May 22, 2015 by sippy

Hi Team,

 

Can anyone suggest me how i can restrict a user to cancel a service type event that attached to a incident (attaching screenshot). I have tried to change service level functional Access to particular role to view or none, but not worked. Can anyone help me on the same.

 

 

Thanks.

 

Regards,

Sippy Aggarwal

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