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CA IdentityManager-SynchronizeAttributes-Failed

Question asked by satya-td on May 26, 2015
Latest reply on Jun 24, 2015 by massimo.genoni

Hi Team,

After JDK is being upgraded from JDK 1.6.0_45 to JDK1.6.0_85 we are seeing below issue in VST.

For any modifyuser event fails with below error message, though all modifications are being propogated to endpoints successfully.

Any thoughts please share

VST log:

Synchronize user "LastN, FirstN (t0201fl)" attributes with accounts: Failed to

execute SynchronizeAttributesWithAccountsEvent. ERROR MESSAGE: LDAP response

read timed out, timeout used:-1ms.

IMPS log:

11:51:43,459 ERROR [ims.llsdk.directory.jndi] (Thread-32 (HornetQ-client-global-threads-1033917019)) Failed to modify managed object ObjectType::USER with unique name eTGlobalUserName=t0201fl,eTGlobalUserContainerName=Global Users,eTNamespaceName=CommonObjects,dc=im,dc=eta Error message: LDAP response read timed out, timeout used:-1ms.

11:51:43,467 ERROR [im.provisioning] (Thread-32 (HornetQ-client-global-threads-1033917019)) LDAP response read timed out, timeout used:-1ms.

11:51:43,472 ERROR [com.netegrity.ims.exception.EventExecuteStateException] (Thread-32 (HornetQ-client-global-threads-1033917019)) Execution of event: SynchronizeAttributesWithAccountsEvent failed.  Exception encountered: LDAP response read timed out, timeout used:-1ms.

11:51:43,473 ERROR [com.netegrity.ims.exception.EventExecuteStateException] (Thread-32 (HornetQ-client-global-threads-1033917019)) Execution of event: SynchronizeAttributesWithAccountsEvent failed.  Exception encountered: LDAP response read timed out, timeout used:-1ms.

11:51:43,473 ERROR [com.netegrity.ims.businessprocess.IMSEventController] (Thread-32 (HornetQ-client-global-threads-1033917019)) Error during event execution [90ebe392-0a788583-7e1b1979-5a0658db] SynchronizeAttributesWithAccountsEvent

IM Startup log:

10:46:53,884 ERROR [im.plugins.IMEnvironmentInitializerPlugin] (ServerService Thread Pool -- 68) Exception in configuring Auto Inbound: javax.naming.NamingException: LDAP response read timed out, timeout used:-1ms.; remaining name 'dc=im,dc=eta': com.ca.iam.model.IAMPersistenceException: javax.naming.NamingException: LDAP response read timed out, timeout used:-1ms.; remaining name 'dc=im,dc=eta'

        at com.ca.iam.model.impl.IAMServerImpl.namingExceptionToIAMException(IAMServerImpl.java:363) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMServerImpl.translateNamingException(IAMServerImpl.java:369) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.loadObjectProperties(IAMSessionImpl.java:1145) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.loadObjectProperties(IAMSessionImpl.java:1154) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.getObject(IAMSessionImpl.java:988) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.getDomain(IAMSessionImpl.java:1073) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.getRootDomain(IAMSessionImpl.java:1080) [jiam.jar:12.6.04.141230]

        at com.ca.identitymanager.plugins.IMEnvironmentInitializerPlugin.startEnvironment(IMEnvironmentInitializerPlugin.java:163) [identitymanager.jar:]

        at com.netegrity.ims.businessprocess.IMSEnvironmentServiceImpl.startEnvironmentInternal(IMSEnvironmentServiceImpl.java:445) [ims.jar:]

        at com.netegrity.ims.businessprocess.IMSEnvironmentServiceImpl.startEnvironment(IMSEnvironmentServiceImpl.java:336) [ims.jar:]

        at com.netegrity.ims.bootstrap.Main.start(Main.java:267) [ims.jar:]

        at com.netegrity.webapp.SystemInitializer.contextInitialized(SystemInitializer.java:44) [user_console.jar:]

        at org.apache.catalina.core.StandardContext.contextListenerStart(StandardContext.java:3339) [jbossweb-7.2.0.Final-redhat-1.jar:7.2.0.Final-redhat-1]

        at org.apache.catalina.core.StandardContext.start(StandardContext.java:3777) [jbossweb-7.2.0.Final-redhat-1.jar:7.2.0.Final-redhat-1]

        at org.jboss.as.web.deployment.WebDeploymentService.doStart(WebDeploymentService.java:156) [jboss-as-web-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]

        at org.jboss.as.web.deployment.WebDeploymentService.access$000(WebDeploymentService.java:60) [jboss-as-web-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]

        at org.jboss.as.web.deployment.WebDeploymentService$1.run(WebDeploymentService.java:93) [jboss-as-web-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]

        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) [rt.jar:1.7.0_72]

        at java.util.concurrent.FutureTask.run(FutureTask.java:262) [rt.jar:1.7.0_72]

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [rt.jar:1.7.0_72]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [rt.jar:1.7.0_72]

        at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_72]

        at org.jboss.threads.JBossThread.run(JBossThread.java:122)

Caused by: javax.naming.NamingException: LDAP response read timed out, timeout used:-1ms.; remaining name 'dc=im,dc=eta'

        at com.sun.jndi.ldap.Connection.readReply(Connection.java:483) [rt.jar:1.7.0_72]

        at com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:639) [rt.jar:1.7.0_72]

        at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:562) [rt.jar:1.7.0_72]

        at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1985) [rt.jar:1.7.0_72]

        at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1847) [rt.jar:1.7.0_72]

        at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1772) [rt.jar:1.7.0_72]

        at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:386) [rt.jar:1.7.0_72]

        at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:356) [rt.jar:1.7.0_72]

        at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:276) [rt.jar:1.7.0_72]

        at sun.reflect.GeneratedMethodAccessor18.invoke(Unknown Source) [:1.7.0_72]

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [rt.jar:1.7.0_72]

        at java.lang.reflect.Method.invoke(Method.java:606) [rt.jar:1.7.0_72]

        at com.ca.commons.jndi.beans.ResilientDirContextFactory.doInvoke(ResilientDirContextFactory.java:406) [cacommons.jar:12.6.04.141230]

        at com.ca.commons.jndi.beans.ResilientDirContextFactory.invoke(ResilientDirContextFactory.java:433) [cacommons.jar:12.6.04.141230]

        at com.sun.proxy.$Proxy35.search(Unknown Source)

        at com.ca.commons.jndi.beans.JNDIBeanStore$JNDIObjectProcessor.doSearch(JNDIBeanStore.java:1797) [cacommons.jar:12.6.04.141230]

        at com.ca.commons.jndi.beans.JNDIBeanStore.load(JNDIBeanStore.java:948) [cacommons.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMObjectImpl.load(IAMObjectImpl.java:959) [jiam.jar:12.6.04.141230]

        at com.ca.iam.model.impl.IAMSessionImpl.loadObjectProperties(IAMSessionImpl.java:1134) [jiam.jar:12.6.04.141230]

        ... 20 more

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