AnsweredAssumed Answered

Error while provisioning

Question asked by antonys on Jun 2, 2015
Latest reply on Jun 5, 2015 by Marline_ODea

Hi Friends,

 

Need your help on this below error,

 

Am getting the following error,while creating a User.I have seen a KB similar to this error,but i havent tried it,since i dont want to break the environment,by doing something wrong,

 

Error:

IM Provisioning Server - :ETA_E_0019<RGU>, Global User 'c-antonytest20antony' read failed: DB Read failed: No such object (ldaps://XXhostnameXX:20391) (by User 'etaadmin' - TenantNotSet)

 

 

As per the below KB,it says Operation Read failed,but for me it says Global User Read failed.

KB:http://customerconnect.ca.com/cc/kbtech?docid=537522&searchID=TEC537522

 

Thanks in Advance,

 

Antony

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