I am setting up CA Service Desk Manager 14.1 using the Advanced Availability Configuration. I chose the option to setup Support Automation on the (Main) Background server and the Standby server. My question is, when I go to configure this in CA Service Desk Manager through the Options Manager, I'm only given the option to chose a single URL on the setup. What happens if the Background server goes down? Is the Support Automation feature then unavailable? Is there a different way this should be getting configured in an Advanced Availability environment?
I appreciate any input.