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CA Support Automation Configuration with Advanced Availability

Question asked by KennethHosey on Jun 11, 2015
Latest reply on Jun 11, 2015 by Alex_Perretti

I am setting up CA Service Desk Manager 14.1 using the Advanced Availability Configuration.  I chose the option to setup Support Automation on the (Main) Background server and the Standby server.  My question is, when I go to configure this in CA Service Desk Manager through the Options Manager, I'm only given the option to chose a single URL on the setup.  What happens if the Background server goes down?  Is the Support Automation feature then unavailable?  Is there a different way this should be getting configured in an Advanced Availability environment?

 

I appreciate any input.

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