AnsweredAssumed Answered

Business Objects Reporting Error

Question asked by CMCN1982 on Jul 13, 2015
Latest reply on Jul 15, 2015 by CMCN1982

Hi guys,


I have a couple of users who are getting an error when trying to run Reports.


RPT-0014: Unable to retrieve the report information from reporting server. Please check that user has the required rights on reports folder.


So far I have ensured that the CSP biar file is imported. When I go into the CMC -> CA Reports -> CA Clarity I do see the CSP folder and all of the reports are available.


When I checked the logs I see this error appearing:


ERROR 2015-07-13 10:28:56,559 [http-bio-8080-exec-2585] xql2.xbl (clarity:X197985:199907898__692E1333-F86F-4805-8B5B-6DDDC8DAE691:nmc.executeAvailReport) reporting.reportDataRetrieveError ::java.lang.Exception: reporting.reportDataRetrieveError




Caused by: com.crystaldecisions.sdk.exception.URIParserException$InvalidPathNode: The path node '*' does not exist in the repository.


I checked the Users/Groups in the CMC and I have added the 'Everyone' group to the CA Reports Author group.


But the users are still getting the same error. Would the SIA need to be restarted for the access to kick in?