AnsweredAssumed Answered

MSP Plugin Upgrade

Question asked by allfa01 Employee on Jul 13, 2015
Latest reply on Aug 10, 2015 by Dale_Stockman

Hi all,


a customer needs to upgrade Clarity from 13.2 to 14.2.

He has the MSP plugin installed on all user pcs. The actual version of MSP installed is 2007.


Part of the upgrade process will be also the upgrade of MSP from 2007 to 2013.


Is there a best practice to upgrade the MSP plugin in this case? Do the customer need to uninstall the previous version and install the new one? Or can directly install the new version?


Thanks to everybody