I am trying to integrate the CAI Pro (DevTest 8.0.1) with the HP ALM (v.11.5), but I haven't been able to do it. Maybe somebody can help me.... I'd appreciate.
I followed the instructions of the DevTest documentation (DevTest_CAI_ENU_r8.0.pdf page 64), which is very simple, but I cannot make it work.
When I perform the Alt+Click, I can see the checkbox “Raise this as a defect in Quality Center”, and after clicking at the “submit” button, it shows a screen with four fields (username, password, domain and project). I type these information and click at the “save” button, then It shows the message “Authentication was unsuccessful”.
Debugging (what I tried):
- The LisaQCService is running;
- The configuration is set at the Agent;
- I performed a telnet to test the connectivity between:
- The DevTest server and the HP ALM server;
- The AppServer and the HP ALM server.
When I type at the browser the QC Host + “/qcbin/rest/” to verify if the QC rest service is running, and it is all right.
See the attached file to more information, like screenshots and the AppServer log).