we are seeing this job fail in our (14.2) Dev environment.
In the bg logs it shows the following:
ERROR 2015-07-27 07:04:50,878 [Dispatch pool-5-thread-1 : bg@APPSERVER (tenant=clarity)] niku.reporting (clarity:admin:199934089__CFEB1532-5C90-4ED4-A283-6688863A066D:Create BusinessObjects Users) Login failed, Server maybe down, ensure that BO server service is up and running.
Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server REPORTSERVER:6400 not found or server may be down (FWM 01003)
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server REPORTSERVER:6400 not found or server may be down (FWM 01003)
The server is up and running.
I have checked the CMC and the SIA and the Tomcat instance are up and running.
Tried restarting both.
Is there anything else I should be trying?