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Policy Server - Cannot get into SiteMinder Policy Server Manager

Question asked by ajcremades on Jul 27, 2015
Latest reply on Jul 29, 2015 by ajcremades

Hi,

 

previously I installed Policy Server in Windows Server 2008 and now I wanted to try it in Windows Server 2012. After installation when I tried to open the Manager but it opens during a second and then closes. During installation I got this error

 

ERROR 1 AFTER INSTALLATION.png

 

After this error everything went ok. I restarted my computer and on the installation logs I could read this:

 

Summary

-------

Installation: Successful.

27 Successes

0 Warnings

0 NonFatalErrors

0 FatalErrors


I didn't configured Policy Store yet. I installed CA Directory and CA Directory Manager so I could do it through it. Anyway, on Policy Server Log I got this

 

Summary

-------

Installation: Successful with errors.

13428 Successes

4 Warnings

7 NonFatalErrors

0 FatalErrors


(...)


StringUtils.stripFrontEndDoubleQuotes()

 

 

Custom Action:

                          Status: ERROR

                          Additional Notes: ERROR - Command failed: "C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\smreg" SetCryptoConfig "******"  "0" "" "" ""\nReturn Value: 1\nStdout: {2}\nStderr: {3}

 

 

 

 

Custom Action:            com.netegrity.brlib.exception.LogExceptionIAWrapper

                          Status: SUCCESSFUL

 

 

 

 

Modify Text File - Single File:  C:\Program Files (x86)\CA\siteminder\install_config_info\ca-ps-details.log

                          Status: SUCCESSFUL

 

 

 

 

 

 

 

 

 

 

Going to Copy: 'C:\Program Files (x86)\CA\siteminder\bin\smaps.dll' to: 'C:\Program Files (x86)\CA\siteminder\bin\smaps_rename4aps.dll'.

 

 

 

 

Going to Copy: 'C:\Program Files (x86)\CA\siteminder\bin\smaps.dll' to: 'C:\Program Files (x86)\CA\siteminder\bin\smaps_rename4aps.dll'.

 

 

Custom Action:            com.netegrity.brlib.utilities.file.CopyFile

                          Status: SUCCESSFUL

 

 

 

 

DeleteFiles.install()

 

 

 

 

DeleteFiles: ,

 

 

 

 

  Deleting \

 

 

 

 

Deletion Failed.

 

 

Custom Action:            com.netegrity.brlib.utilities.file.DeleteFiles

                          Status: SUCCESSFUL

 

 

 

 

Custom Action:            com.netegrity.ps_ws_config.GenerateSMRegHN

                          Status: SUCCESSFUL

 

 

 

 

 

 

 

 

Custom Action:            com.netegrity.brlib.customcode.SMConsoleSettings

                          Status: ERROR

                          Additional Notes: ERROR -    class com.netegrity.brlib.customcode.SMConsoleSettings.install() Unexpected Fatal Error:

 

 

 

 

Modify Text File - Single File:  C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.txt

                          Status: SUCCESSFUL

 

 

 

 

 

 

 

 

 

 

 

 

Modify Text File - Single File:  C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.bat

                          Status: SUCCESSFUL

                          Additional Notes: NOTE - File encoding: ANSI

 

 

 

 

 

 

Executable command: "C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.bat"

 

 

 

 

STDOUT:

C:\Program Files (x86)\CA\siteminder>"C:\Program Files (x86)\CA\siteminder\bin\XPSExplorer"  0<"C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.txt"

Log output: XPSExplorer.2015-07-27_161624.log

 

 

C:\Program Files (x86)\CA\siteminder>exit /B 2

 

 

 

 

 

 

STDERR: [XPSExplorer - XPS Version 12.52.0001.154]

(ERROR) : [sm-xpsxps-00800] While calling "SQLConnect(SiteMinder Data Source)", the following error occurred:

(ERROR) : [sm-xpsxps-00810] Native Diagnostic: IM002:0 [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

(ERROR) : [sm-xpsxps-00960] Error obtaining ODBC handle.

(ERROR) : [CA-SM-Assert] Assert failed: pIO

(FATAL) : [sm-xpsxps-04120] Unable to initialize the XPS library.

 

 

 

 

 

 

RETURN_VALUE: 2

 

 

Custom Action:            com.netegrity.brlib.customcode.ExecuteI18NCommandIAWrapper

                          Status: SUCCESSFUL

 

 

Modify Text File - Single File:  C:\Program Files (x86)\CA\siteminder\install_config_info\ca-ps-details.log

                          Status: SUCCESSFUL

 

 

 

 

 

 

 

 

StringUtils.stripFrontEndDoubleQuotes()

 

 

Custom Action:

                          Status: ERROR

                          Additional Notes: ERROR - Command failed: "C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\smreg" SetCryptoConfig "******"  "0" "" "" ""\nReturn Value: 1\nStdout: {2}\nStderr: {3}

Command failed: "C:\Program Files (x86)\CA\siteminder\bin\XPSExplorer" < "C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.txt"\nReturn Value: 2\nStdout: C:\Program Files (x86)\CA\siteminder>"C:\Program Files (x86)\CA\siteminder\bin\XPSExplorer"  0<"C:\Users\Administrator.AJC\AppData\Local\Temp\2\704212.tmp\XPSExplorerCreateHCO.txt"

Log output: XPSExplorer.2015-07-27_161624.log

 

 

C:\Program Files (x86)\CA\siteminder>exit /B 2\nStderr: [XPSExplorer - XPS Version 12.52.0001.154]

(ERROR) : [sm-xpsxps-00800] While calling "SQLConnect(SiteMinder Data Source)"

 

 

 

 

Custom Action:            com.netegrity.brlib.exception.LogExceptionIAWrapper

                          Status: SUCCESSFUL

 

 

 

 

Modify Text File - Single File:  C:\Program Files (x86)\CA\aas\install_config_info\aas_config.properties

                          Status: SUCCESSFUL

 

 

Execute Script/Batch file:  Configuring session assurance

                          Status: SUCCESSFUL

 

 

 

 

 

 

 

 

StringUtils.stripFrontEndDoubleQuotes()

 

 

 

 

String does not contains '"' in it.

 

 

 

 

StringUtils.stripFrontEndDoubleQuotes()

 

 

 

 

String does not contains '"' in it.

 

 

Set Environment Variable: ARCOT_HOME = C:\Program Files (x86)\CA\aas

                          Status: WARNING

                          Additional Notes: WARNING - - java.io.IOException: Cannot run program "/usr/bin/sh": CreateProcess error=2, The system cannot find the file specified

 

 

 

 

                          Status: WARNING

                          Additional Notes: WARNING - - "Registration with Policy Server Failed, please run smreghost manually and copy corresponding host.conf ARCOT_HOME/bin folder to establish trust.\n smreghost -i LLAB-SiteMinder-AJC01 -u siteminder -p **** -hn default_llab-siteminder-ajc01_aas -hc Default_LLAB-SiteMinder-AJC01_AAS -f "C:\Program Files (x86)\CA\aas\bin\SmHost.conf""

 

 

Custom Action:            com.arcot.installer.framework.action.EncryptSMPassword

                          Status: ERROR

                          Additional Notes: ERROR - -    class com.arcot.installer.framework.action.EncryptSMPassword unavailable.

 

 

Execute Script/Batch file:  to run DB Utils

                          Status: ERROR

                          Additional Notes: ERROR - - Error while attempting to execute the installation script

 

 

Custom Action:            com.netegrity.brlib.utilities.log.UpdateComponentLog

                          Status: SUCCESSFUL

 

 

Execute Script/Batch file:  Script to change the start type for AM/RM Services

                          Status: SUCCESSFUL

 

 

Custom Action:            com.netegrity.ps_ws_config.ModifyResourceFile

                          Status: SUCCESSFUL

 

 

Execute Command:          attrib +r "C:\Program Files (x86)\CA\siteminder\bin\resource.dat"

                          Status: SUCCESSFUL

 

 

 

 

(...)

 

 

StringUtils.stripFrontEndDoubleQuotes()

 

 

 

 

String does not contains '"' in it.

 

 

 

 

StringUtils.stripFrontEndDoubleQuotes()

 

 

 

 

String does not contains '"' in it.

 

 

Set Environment Variable: ARCOT_HOME = C:\Program Files (x86)\CA\aas

                          Status: WARNING

                          Additional Notes: WARNING - - java.io.IOException: Cannot run program "/usr/bin/sh": CreateProcess error=2, The system cannot find the file specified

 

 

Set Environment Variable: CAAAS_JAVA_HOME =

                          Status: WARNING

                          Additional Notes: WARNING - - java.io.IOException: Cannot run program "/usr/bin/sh": CreateProcess error=2, The system cannot find the file specified

 

 

Install JRE:              C:\Program Files (x86)\CA\aas\jre

                          Status: ERROR

                          Additional Notes: ERROR - - JRE Source does not exist

 

 

Install Uninstaller:      CA Advanced Authentication Service(Install All Uninstaller Components)

                          Status: ERROR

                          Additional Notes: ERROR - - Error writing LaunchAnywhere components (Access Denied)

 

 

Custom Action:            com.netegrity.brlib.utilities.log.UpdateComponentLog

                          Status: SUCCESSFUL

 

 

 

 

Custom Action:            com.netegrity.brlib.customcode.StoreMMVariables

                          Status: SUCCESSFUL

When I tried to execute in siteminder_home\bin smreg.exe -su password it didn't worked and had to close it. Why can be the reason of this?

 

Thanks

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