AnsweredAssumed Answered

8.2 UIM installation fails

Question asked by jdovejr on Jul 30, 2015
Latest reply on Jul 30, 2015 by jonhcw

during install the setup fails right after I enter the Primary Probe port number. I enter 48000.

 

Here is the log:

 

 

Caused by: java.lang.NullPointerException

        at com.nimsoft.install.uimserver.console.ia.UIMServerPrimaryHubConfigIACustomCodeConsole.processPrimaryHubIPv4Address(UIMServerPrimaryHubConfigIACustomCodeConsole.java:172)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

        ... 113 more

2015-07-30 14:47:38,829 ERROR console.NimCustomCodeConsoleBase:executeConsoleAction:134 [main]  - Exception caught during processing. Aborting installation.

(120) Callback error, null: null

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:539)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

        at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.execNimMethodCallbackConsoleMethods(NimCustomCodeConsoleBase.java:160)

        at com.nimsoft.install.uimserver.console.ia.UIMServerPrimaryHubConfigIACustomCodeConsole.nimExecuteConsoleAction(UIMServerPrimaryHubConfigIACustomCodeConsole.java:45)

        at com.nimsoft.install.iacore.console.NimCustomCodeConsoleBase.executeConsoleAction(NimCustomCodeConsoleBase.java:114)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ah(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.al(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

        at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)

        at com.zerog.ia.installer.AAMgrBase.runPreInstall(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)

        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

        at com.zerog.ia.installer.Main.main(Unknown Source)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.zerog.lax.LAX.launch(Unknown Source)

        at com.zerog.lax.LAX.main(Unknown Source)

Caused by: java.lang.NullPointerException

        at com.nimsoft.install.uimserver.console.ia.UIMServerPrimaryHubConfigIACustomCodeConsole.processPrimaryHubIPv4Address(UIMServerPrimaryHubConfigIACustomCodeConsole.java:172)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

        ... 113 more

2015-07-30 14:47:38,834 INFO  util.IAAbortInstallerUtils:abortInstall:23 [main]  - Calling abortInstall

SHUTDOWN REQUESTED

(X) commiting registry

(X) shutting down service manager

(X) cleaning up temporary directories

Exiting with exit code: 1

cleanUp()

calling cleanUpUNIX()

Outcomes