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RSP probe 4.03 not able to discover Suse Linux version 11

Question asked by Prashant on Jul 31, 2015
Latest reply on Aug 6, 2015 by Prashant

We have deployed RSP probe 4.03.Windows servers have been discovered, but when trying to discover one of the linux server we are getting error message mentioned below:

Also attached plink command from probe server to the server in question.

Robot version 7.63

Nimsoft Version 7.5

 

Support suggested for trying lower versioin of rsp probe version 2.60, 2.66, 2.68 or 2.80.

But while deploying these probes getting error "Dependency Not found"

Does probe 2.60, 2.66, 2.68 or 2.80 is supported by robot version 7.63.

 

 

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cmd_discover_host: (discover_host) - called from 172.16.1.159/35073

Jul 27 13:23:22:468 [2800] rsp: GetConnection: Get DB connection

Jul 27 13:23:22:468 [2800] rsp: GetConnection: Connection object found in Pool

Jul 27 13:23:22:468 [2800] rsp: thrDiscoverHost: Timeout set by callback, 400 seconds

Jul 27 13:23:22:468 [2800] rsp: thrDiscoverHost: Called with hostname=129.1.3.50

Jul 27 13:23:22:468 [2800] rsp: thrDiscoverHost: Hostname resolved to suse-test-srv

Jul 27 13:23:22:468 [2800] rsp: thrDiscoverHost: Detecting the IP address for the specified host

Jul 27 13:23:22:484 [2800] rsp: sockClose:0000000002A23D80:172.16.1.160/55073

Jul 27 13:23:23:498 [2800] rsp: sockConnect - connect to suse-test-srv 48000 failed 10061

Jul 27 13:23:23:498 [2800] rsp: thrDiscoverHost: Discovering OS

Jul 27 13:23:23:498 [2800] rsp: connect_ssh: do ssh_connect for host suse-test-srv

Jul 27 13:23:23:560 [2800] rsp: authenticate: try to authenticate

Jul 27 13:23:23:622 [2800] rsp: authenticate: authenticate methods: 20

Jul 27 13:23:23:622 [2800] rsp: Authentication failed for host suse-test-srv

Jul 27 13:23:23:622 [2800] rsp: thrDiscoverHost: Connection attempt with suse-test-srv failed.

Jul 27 13:23:23:622 [2800] rsp: Time taken in discovering suse-test-srv=1

Jul 27 13:23:23:622 [2800] rsp: SREPLY: status = 3(invalid argument) ->172.16.1.159/35073

Jul 27 13:23:23:622 [2800] rsp: do_disconnect: starting disconnect

Jul 27 13:23:23:622 [2800] rsp: do_disconnect: no connection

Outcomes