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Create Request using Unicenter Service Desk Web Services

Question asked by Gaurav_jain12 on Aug 10, 2015
Latest reply on Aug 11, 2015 by William Teixeira

Hi All,


I am trying to create a request using web services. I am able to create it but it contains only basic information e.g. requestor information is missing. It accepts the attrVals as input parameter that is an array of key value pairs. But I am not sure what keys are availble. e.g. I tried to put requestor as key and it failed. Is there any way to find out the mapping between the attributes on the form in UI and the actual attribute name?