I follow all procedures to implement Quarantine Manager. Quarantine Manager is installed on Gateway that has connected successfully to CMS. Policy "Email suspicious behavior" has activated and e-mails has captured and show on iConsole. After that on iConsole when i release e-mail from Quarantine that logs are showing on Gateway.
|Sep 09, 2015 16:39:59.903||E241A||Error opening Mailbox 'qmuser' on Server 'octopus' - 0xa565011d (MAPI status code MAPI_E_FAILONEPROVIDER. ).|
|Sep 10, 2015 16:08:19 PM||System||E1D01||The Quarantine Manager on machine BATMAN could not access the email server octopus using the supplied configuration information. The error returned was 0xe5632304 (Error opening mailbox. ).|
Anyone can i help me ?
Thanks a lot.
Octopus: CMS server (Dataminder 14.5), Active Directory, Exchange Server 2010, Agent Exchange Server installed n activated.
Batman: Gateway (Quarantine Manager), Register : MapiEmailID = qmuser, MapiEmailServerName = octopus