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Error to Install 8.31 Windows Server 2008 R2

Question asked by dgonzales on Sep 21, 2015
Latest reply on Oct 9, 2015 by dgonzales

I have a problem to install the version, I had the old version, tried by upgrade without success, now I removed all instalations and tried install again with this erros.

 

Do you know what the problem?

 

2015-09-21 12:02:46,912 DEBUG com.nimsoft.install.nimcommon.probe.AdePackageDistributionStatus:parsePDS:48 [Thread-36]  - &&&&Task PDS:             /uim_snap_domain/snedds04p_hub/snedds04p/ump: Status=Running, Description=, Host=/uim_snap_domain/snedds04p_hub/snedds04p, Type=Probe, Address=, JobID=79dfe29a351b414087d1713ed00e33dd, Package=ump, TaskId=69, Version=8.31

2015-09-21 12:02:46,912 DEBUG com.nimsoft.install.nimcommon.probe.AdePackageDistributionStatus:parsePDS:76 [Thread-36]  - $$$$$$$$$Inside parsePDS: Running -- running

2015-09-21 12:02:46,912 DEBUG com.nimsoft.install.nimcommon.pds.PDSController:sendPDSWithAddr:122 [Thread-36]  - Sending 'archive_list' with sid: r/..., timeout: 120000

2015-09-21 12:02:46,919 DEBUG com.nimsoft.install.nimcommon.pds.PDSController:sendPDSWithAddr:132 [Thread-36]  - Command 'archive_list' request sent.

2015-09-21 12:02:46,919 DEBUG com.nimsoft.install.nimcommon.probe.AdeController:getPackageDistributionStatus:287 [Thread-36]  - ADE distribution_status - is_successful: false, AdePackageDistributionStatus{strJobId=79dfe29a351b414087d1713ed00e33dd, strJobName=automated_deployment-1442847465518, strJobDescription=, strPackageName=ump, strPackageVersion=8.31, strRobotAddress=/uim_snap_domain/snedds04p_hub/snedds04p, strStatus=Running, startTime=1442847465518, endTime=0, strTaskId=69, strTaskStatus=running, strResultCode=-1, strResultString=Failed, strInstState=Not Deployed, strAttempts=1, strType=Probe, strDescription=Unified Management Portal, strCopyRight=Copyright © 2009-2015, CA. All rights reserved., strGroup=Service, strAuthor=CA, strDate=2015-08-06T22:25:26Z, strBuild=117317, strFileName=D:\Program Files\CA\UIM Snap\archive\ump.zip, strLicenseRqd=no}

2015-09-21 12:02:46,919 INFO  com.nimsoft.install.nimcommon.probe.AdeController:distributePackageSynchronous:117 [Thread-36]  - distStatus.isFinished: false

2015-09-21 12:02:46,919 ERROR com.nimsoft.install.nimcommon.probe.AdeController:distributePackageSynchronous:124 [Thread-36]  - ade '/uim_snap_domain/snedds04p_hub/snedds04p/automated_deployment_engine' failed to install package 'ump' in the timeout allotted.  Timeout (secs): 300

2015-09-21 12:02:46,919 ERROR com.nimsoft.install.nimcommon.probe.AdeController:distributePackageSynchronous:130 [Thread-36]  - ade '/uim_snap_domain/snedds04p_hub/snedds04p/automated_deployment_engine' failed to install package 'ump', error_msg:

2015-09-21 12:02:46,920 INFO  com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController:distributePackageAde:2799 [Thread-36]  - adePkgStatus response: AdePackageDistributionStatus{strJobId=79dfe29a351b414087d1713ed00e33dd, strJobName=automated_deployment-1442847465518, strJobDescription=, strPackageName=ump, strPackageVersion=8.31, strRobotAddress=/uim_snap_domain/snedds04p_hub/snedds04p, strStatus=Running, startTime=1442847465518, endTime=0, strTaskId=69, strTaskStatus=running, strResultCode=-1, strResultString=Failed, strInstState=Not Deployed, strAttempts=1, strType=Probe, strDescription=Unified Management Portal, strCopyRight=Copyright © 2009-2015, CA. All rights reserved., strGroup=Service, strAuthor=CA, strDate=2015-08-06T22:25:26Z, strBuild=117317, strFileName=D:\Program Files\CA\UIM Snap\archive\ump.zip, strLicenseRqd=no}

2015-09-21 12:02:46,922 ERROR com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController:run:442 [Thread-36]  - NimException caught

(1) error, Failed to install package 'ump' to robot after 3 attempts. error:

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.distributePackageAde(NMServerConfigureController.java:2807)

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.distributePackageCommon(NMServerConfigureController.java:2740)

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.configureUmp(NMServerConfigureController.java:2132)

  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

  at java.lang.reflect.Method.invoke(Unknown Source)

  at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:532)

  at com.nimsoft.install.nimcommon.method.NimMethodCallback.invokeMethod(NimMethodCallback.java:516)

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.doConfigure_postNMSStartupPackages(NMServerConfigureController.java:498)

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.doConfigure(NMServerConfigureController.java:458)

  at com.nimsoft.install.nmsnap.action.impl.NMServerConfigureController.run(NMServerConfigureController.java:440)

  at java.lang.Thread.run(Unknown Source)

2015-09-21 12:07:32,235 DEBUG com.nimsoft.install.nmsnap.panel.impl.NMStartupPanel:btnViewLogActionPerformed:545 [AWT-EventQueue-0]  - strLogFilenamePath: /tmp/niminstall_uimsnap_ia.log

2015-09-21 12:07:32,236 INFO  com.nimsoft.install.nimcommon.process.NimProcessExecutionUtils:openFileInDefaultApplication:167 [AWT-EventQueue-0]  - fileRef.getPath(): \tmp\niminstall_uimsnap_ia.log

2015-09-21 12:07:32,236 INFO  com.nimsoft.install.nimcommon.process.NimProcessExecutionUtils:openFileUsingJavaDesktop:210 [AWT-EventQueue-0]  - fileRef.getPath(): \tmp\niminstall_uimsnap_ia.log

2015-09-21 12:07:32,237 INFO  com.nimsoft.install.nimcommon.process.NimProcessExecutionUtils:openFileUsingJavaDesktop:213 [AWT-EventQueue-0]  - bDesktopSupportedFlag: true

2015-09-21 12:07:32,238 DEBUG com.nimsoft.install.nimcommon.process.NimProcessExecutionUtils:openFileUsingJavaDesktop:217 [AWT-EventQueue-0]  - 'open' action supported: true

2015-09-21 12:07:32,239 INFO  com.nimsoft.install.nimcommon.process.NimProcessExecutionUtils:openFileUsingJavaDesktop:218 [AWT-EventQueue-0]  - Calling default desktop to 'open' file: \tmp\niminstall_uimsnap_ia.log

 

 

Thanks!

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