Using the UIM & UMP release of 8.0, running on Windows Server 2012 R2.
We have installed the Windows Robots(7.62) by Pull method on a required monitoring Windows Server 2003 32-bits.
The status of 'Nimsoft Service Controller' on monitoring 2003 server is 'Unknown' (check the attached screenshot). So the Infrastructure Manager has no such installed robots showing.
There are no firewall & antivirus configured.
Any help would be greatly appreciated.