AnsweredAssumed Answered

URL in email notification not working

Question asked by ConanLam on Sep 30, 2015
Latest reply on Oct 6, 2015 by Chris_Hackett

Hi all,


Currently, when I click on the web URL in the email notification, it will open a new window of the web browser and ask for login (even I already login on another window). After login on the new window, it will show 'request/incident/problem not found'.


Does anyone has the possible cause of this issue?