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Spectrum 9.4.2.1 & SD 14.1 in AA integration

Question asked by Johnny_2302 on Nov 11, 2015
Latest reply on Nov 16, 2015 by Chris_Hackett

Hi All,

 

We have CA SD 14.1 env in AA mode, We are planning to integrate the same with spectrum 9.4.2.1 version.

We have 6 application server, 1 BG Server, 1 Stand By Server.

The above 6 application server is configured in the load balancer.

I went through the integration docs and found that we have to enter the SDM server's Hostname in the spectrum One Click's Admin Page as shown below.

As I understand in CA SD AA mode we do all the integrations with application server and not Background server. Since we have 6 application servers in our environment, should we go ahead and mention the "Service Desk Server Name" as LoadBalancer IP address? Or is there any other alternative?

 

Thanks

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