There was a change in our servers and the database server was migrated. This change did not anticipate the ITCM. We need to reconnect the ITCM to MDB database that now is as new hostname and a new instance of the MS SQL Server. The service ITCM is unavailable because of it.
SO MS WinSrv2008R2 64bits, MS SQL Server 2012 64bits, CA SDM 12.7, CA ITCM 12.5