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Data loss - We are not able to see the data for past days at all.

Question asked by Thamilarasan.X.Lakshmanan on Nov 30, 2015
Latest reply on Dec 7, 2015 by Thamilarasan.X.Lakshmanan

Hi Everyone,

 

We are not able to see the data for the past days for one of the agent. We do have data for rest of the agents in the same collector for those days.

 

When I check for the metrics for the past 3 days, I can see something like below screenshot. I am not sure how we lost the data. Yesterday I had to restart this collector after changing the value as lax.nl.java.option.additional=-Xms4g -Xmx4g in "Introscope_Enterprise_Manager.lax" file and after that I can see this data loss.

 

 

Any guesses why it happened?. How should I retrieve the data for this agent?

 

Thank You!

 

Best Regards,

Thamil

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