AnsweredAssumed Answered

incident number start from 0

Question asked by La-Qa on Dec 22, 2015
Latest reply on Dec 29, 2015 by La-Qa

Hello Team


I just restored my production mdb to new service desk and i want this servicedesk to use for fresh tickets. So when i create new incident, it shows me millions in ticket number. How can i make this again to start from zero .


As i have already delete all the records from act_log, event_log, not_log, session_log,audit_log and call_req .


Please suggest