AnsweredAssumed Answered

incident number start from 0

Question asked by La-Qa on Dec 22, 2015
Latest reply on Dec 29, 2015 by La-Qa

Hello Team

 

I just restored my production mdb to new service desk and i want this servicedesk to use for fresh tickets. So when i create new incident, it shows me millions in ticket number. How can i make this again to start from zero .

 

As i have already delete all the records from act_log, event_log, not_log, session_log,audit_log and call_req .

 

Please suggest

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