I forget my BI launch pad password in boxi 4.1 version now i could not able to login pls help me.
do you have access to CMC and can change User Passwords? This should solve your problem.
I could not able to login in to CMC also.
These docs should help you reset the password for administrator account in CABI.
For CABI 3.x -> http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec558533.aspx
For CABI 4.x -> http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1501374.aspx or http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1154075.aspx
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