Here i could not find any default report which are available in sdm sever.
I could able to see error
Please post a screen shot of the place where this is displayed.
At a guess I'd say you might need to look at TEC578365, 'How to manually import the out of box CABI Service Desk report content': http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec578365.aspx Hope that helps! James
As you mentioned in the document what are the steps to configure that are all i configured previously.
Still now i am facing this issue in sdm server.
Retrieving data ...