AnsweredAssumed Answered

Block the transfer to specific group

Question asked by thiagojoseoliveira on Jan 28, 2016
Latest reply on Jan 28, 2016 by J_W

Hello guys,

 

 

I have a ticket assigned to a group A, then the group A transferred the ticket to group B.

Can I block the transfer to the group A again?

 

My intention is the group A never receive a ticket which he has treated.

 

Is that possible?

 

Thanks.

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