AnsweredAssumed Answered

Block the transfer to specific group

Question asked by thiagojoseoliveira on Jan 28, 2016
Latest reply on Jan 28, 2016 by J_W

Hello guys,



I have a ticket assigned to a group A, then the group A transferred the ticket to group B.

Can I block the transfer to the group A again?


My intention is the group A never receive a ticket which he has treated.


Is that possible?