I could like to create a report in web intelligence rich client.
For example: I have room location in the ticket folder,but i need to move this room location to incident folder.
How could i move pls help me.
Are you sure there's a room location in ticket? Room location in SDM is on contact/group and CI objects.
If you are looking to pull a Ticket's Affected End User's Room Location, then you would have to use Attribute Aliases. That's the easiest approach http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec581824.aspx
For this case below should help:
Object: in customer.room_location
Retrieving data ...