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Alert status no longer showing in Team Center why?

Question asked by geapa01 on Feb 25, 2016
Latest reply on Feb 25, 2016 by geapa01

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Alerts originally were showing in team center.  Now they are not.  We thought it might be network block on 5001 but we found the following

TCP    172.xxxx.xx:5001     ntaxxxx2m00:50610    ESTABLISHED

Showing that the server is connected to EM Collector via port 5001 and we know EM Collector is connected to Mom on 5001.  We have performance and apm agents on most servers version 9.1.7 agents.

Any ideas?

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