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How to Revert request_status_change Form Functionality in CA SDM 14.1.0.02

Question asked by Balram.Deswal on Mar 7, 2016
Latest reply on Dec 22, 2016 by jmayer

Hi Team,

 

In CA SDM 14.1.0.02, the request_status_change form doesn't allow us to save if the current status is same as previous status. In earlier versions, it allow us to update the status and create an activity log even if the status was not updated. I want to revert to that same functionality. What changes do I need to make it happen?

 

Thanks & Regards,

Balram Singh Deswal

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