Hi team, I need to add the id incident created, in the message the incident created from template (yellow message), someone can help me to know Where You Should change ?
Not in front of my desk but All those message are normally stored in msg_cat.js
to override one of this copy the msg_cat.site from the \bopcfg\www\wwwroot\scripts\ into your \site\mods\www\wwwroot\scripts folder.
You will need to find the corresponding msg and copy it to your msg_cat_site.js file then modify for you need.
You can use variable there to construct your message. you will see few examples in the file itself.
Don't know by hard this specifc one and only have english version but a search in the file must give you what you need quickly.
Hope this help.
Hi Jmayer thank you very much for your answer, I locate the file, although I change the variables that are sent, or change the message, this is not reflected:
msgText ("Quick_% 1_% 2_created" scratchpad.curr_fac_name, issue_or_request_name); I did the following: rtest var = "test id" and replace the variable on the line called msgText ("Quick_% 1_% 2_created" scratchpad.curr_fac_name, rtest) but was not reflected the change.
this is js file so make sure you run pdm_webcache and clear your browser cache tfor any change to take effect
Hi jmayer thank you very much for your help.
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