AnsweredAssumed Answered

Attachment Not Opening-v13.0.1-session logs out

Question asked by Uruj on Mar 8, 2016
Latest reply on Mar 14, 2016 by Michael Thibault

Hi All,

 

In our environment, the attachments are not opening but redirecting the page to another page where Clarity asks for the password (like NSA login page). When we enter password it shows incorrect username  and password (even when username field is not present).

 

Attachments are not opening from list view and also from inside.

 

After this page, the session automatically logs out.


Please help on this!

 

Regards,

Uruj

Outcomes