We are using CA Service Catalog 12.7 and PAM 4.2 SP01.
We want to auto approve few requests at a particular level.
Could you please let us know how to achieve the same.
We will need further information to help here. What are you trying to auto approve? Process Automation Tasks? Catalog Requests? Something else? Please provide more detail as to your business goals.
We need to auto approve Service Catalog Requests whose workflows are designed in PAM.
We would like to avoid the delay in request staying in few queues and want the same to be auto approved.
So you want the approvals tasks that Process Automation instances have created for Catalog requests to be auto approved? There is no simple method to auto approval all approval tasks within Process Automation. A PAMAdmin user can open the All Task view and do some of these approvals, but this is still a manual process.
If you are designing a process, you could set your approval to have a time limit, and have that approval bypassed if the time limit is reached, or have that approval moved to another user for approval.
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