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Error during login to web screen painter: Login is Invalid. Please try later

Question asked by emag on Mar 17, 2016
Latest reply on Mar 18, 2016 by Raghu.Rudraraju

Hi,

I have set up a test machine and I am unable to log in to web screen painter. I encountered error which says Log is invalid and I found below log in stdlog file:

03/17 14:45:39.08 <server>  web:wsp              7352 ERROR        session.c             5444 expand_string() failed for name 'ENV_REMOTE_HOST' or value 'fe80:0:0:0:7446:9df6:105:2beb%4'
03/17 14:45:39.08 <server>  web:wsp              7352 ERROR        session.c             3917 Error parsing cgi POST string "&ENV_DOCUMENT_ROOT=D:\CA\ServiceDesk\bopcfg\www\CATALINA_BASE\webapps\CAisd\&ENV_HTTP_USER_AGENT=Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3)&ENV_HTTP_REMOTE_USER=null&ENV_REMOTE_HOST=fe80:0:0:0:7446:9df6:105:2beb%4&ENV_REMOTE_USER=null&ENV_REQUEST_METHOD=GET&ENV_HTTP_COOKIE=&ENV_SCRIPT_NAME=/CAisd/pdmweb_wsp.exe&WSPHOST=<server>&WSPROOT=D%3a%2fCA%2fServiceDesk&BOPSID=788918600"

 

And while log on top wsp web page which opens says "AHD04400:Argument error".

 

Any idea what is wrong ??

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