AnsweredAssumed Answered

CA Service desk getting error javaw.exe

Question asked by sumitsejwal4 on Mar 26, 2016
Latest reply on Mar 28, 2016 by Raghu.Rudraraju

I am using Ca Service Desk 12.5 and i m getting javaw.exe error.

After that a error has  occur in event viewer  -> windows logs - > Apllication . faulting application path

Faulting application name: javaw.exe, version: 6.0.0.105, time stamp: 0x456d4acc

Faulting module name: sda65.dll, version: 0.0.0.0, time stamp: 0x4fc8d64e

Exception code: 0xc0000005

Fault offset: 0x0004eb43

Faulting process id: 0x3c6c

Faulting application start time: 0x01d1696ac0ce04d7

Faulting application path: F:\CA\SC\jre\1.6.0_00\bin\javaw.exe

Faulting module path: F:\CA\Service Desk Manager\bin\sda65.dll

Report Id: 0dc7663f-d6d3-11e5-b26d-18a9055bbba0

 

At that time my utilization was 56 %.

I m using tomcat .

 

Why i m getting this error.

 

Kindly help me out

 

thanks

Sumit

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