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How Do I Trace or a Log Web Service Call to Remedy?

Question asked by rwill on Mar 31, 2016
Latest reply on Mar 31, 2016 by rwill

Hi Folks,


I need to troubleshoot a call request to our Remedy system for the CreateITSMTicket (part of CA Remedy Gateway) process. How can I enable some trace or log to see the actual XML that is sent to Remedy?