We use general information on ticket details. When I click the status, open the status history. I want to make readonly. How can I do this?
Thanks & Regards,
As per our case: 00348733, this form '' can not be customized.And then you opened an Idea for this in the community, right?
Thanks for your Idea to improve our product and kind regards, Louis.
As shown in the Idea:
Modification General Information Form
Created on Mar 31, 2016 4:21 PM by YAZICI - Last Modified: Mar 31, 2016 4:21 PM
For which I voted already too.
Thanks again and kind regards, Louis.
Retrieving data ...