AnsweredAssumed Answered

Exchange configuration error

Question asked by Marco Antonio Velazquez Aldama on May 3, 2016
Latest reply on May 3, 2016 by Marco Antonio Velazquez Aldama

I'm working with CA SDM version 14.1, and we need to configure a POP3 mail account for sending notifications.

but when we fill the required fields, shows me the following error.

-----------------------------------------------------------------------------------------------------------------

04/29 17:56:54.68 SDM14          pdm_mail_nxd         2828 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:10:2 Can't login to the server Error (504) 5.7.4 Unrecognized authentication type

04/29 17:56:54.68 SDM14          pdm_mail_nxd         2828 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:10:2 Unable to connect to mail servers (getronicslatam-com02c.mail.protection.outlook.com). Last message: Can't login to the server Error (504) 5.7.4 Unrecognized authentication type

04/29 17:56:54.68 SDM14          pdm_mail_nxd         2828 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:11:0 Can't login to the server Error (504) 5.7.4 Unrecognized authentication type

04/29 17:56:54.68 SDM14          pdm_mail_nxd         2828 ERROR        hunny_mail_intf.c     2050 ThrdLogger Sess:11:0 Unable to connect to mail servers (getronicslatam-com02c.mail.protection.outlook.com). Last message: Can't login to the server Error (504) 5.7.4 Unrecognized authentication type

04/29 17:56:54.68 SDM14          pdm_mail_nxd         2828 SIGNIFICANT  hunny_mail_intf.c     1284 Send Mail retry scheduled

-----------------------------------------------------------------------------------------------------------------

 

Email settings in CA SDM.

Information provided by the customer:

attachment screenshots

Regards,

Marco Velazquez.

Outcomes