AnsweredAssumed Answered

Problem with invisible alarms in Infrastructure Manager

Question asked by rith on May 4, 2016
Latest reply on May 23, 2016 by JAllen11

For a long time we've had problems with IM. We can't see any new invisible alarms.

I use my IM directly on the UIM-server, and I connect to it with RDP. My  RDP-connection is always in idle/disconnected when I go home. I don't log off my user, only close the RDP-window, because I want to keep my session alive.

So, the problem occurs every morning when I start working, and my RDP has been disconnected since the day before. For some reason, all alarms that have been set to invisible through the pre-processing filter from NAS during the evning/night, doesn't show up until i switch back and forth from "Show invisble alarms", or if I restart my IM.

Anyone got the same issue? How can I fix this?


Will there be any updates for IM, or is everything going to the USM/UMP?