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Adding 'Status types' to 'follow up' comments in knowledge articles

Question asked by gizmo1969 on May 9, 2016
Latest reply on Jun 23, 2016 by Grant Bruneau

I've got a request from an end user asking if it was possible to add some additional status types to follow up comments in KA.  I don't see a way through the front end to be able to do it, so I imagine it would require a pdm load.  However I was wondering before dabbling whether it's okay to do so and add an additional 3 or 4 comments status types.  Are there any other areas I'd need to consider if doing this?  Am i likely to run into any issues doing this?

 

Thoughts would be appreciated....

 

Simon

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