AnsweredAssumed Answered

Tilde in Alt Asset ID

Question asked by herma13 Employee on May 18, 2016
Latest reply on May 19, 2016 by jmayer

Hi,

 

I just came over the probelm, that in Asset Portfolio Management 14.1 you cannot have a tilde ~ in the Alt Asset ID.

But my customer is using Service Desk Manager with CMDB and there he has a lot of entries with a ~ in this field. Now they purchased ITAM and cannot change any Asset with this ~ in ITAM.

 

What is the purpose of this restriction and why is there an inconsistency between ITAM and CMDB?

 

Thanks and best regards,

Markus

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