AnsweredAssumed Answered

Tilde in Alt Asset ID

Question asked by herma13 Employee on May 18, 2016
Latest reply on May 19, 2016 by jmayer



I just came over the probelm, that in Asset Portfolio Management 14.1 you cannot have a tilde ~ in the Alt Asset ID.

But my customer is using Service Desk Manager with CMDB and there he has a lot of entries with a ~ in this field. Now they purchased ITAM and cannot change any Asset with this ~ in ITAM.


What is the purpose of this restriction and why is there an inconsistency between ITAM and CMDB?


Thanks and best regards,