We are running Clarity v14.3. I am developing/running a custom Crystal report (Command based) with several multi-select parameters. To do that, you process/validate the parameters in the Record Selection formula (blueberry-picker). The report runs fine in Crystal. But in BO, I get this message: "This field name is not known. Details: errorKind Error code name:StartPromptingFail". I saw on this site where this problem was fixed for a date parameter ..... but all of my parameters are String. I did copy this report from one test BO environment/database to the other. I have googled this for Crystal errors and have seen where copying from one database to the other could cause this. So, please help with the following:
1) What error log can I check to find more details (maybe which field name it is talking about)? I saw in a couple of places to look in app_niku.log, but I cannot find that log in the CSA.
2) What is the correct sequence in copying a Command based report from one database to the other?
3) Any other advice and/or references to articles would be appreciated!
Thanks, Greg P