We have an office in south Africa which needs to run reports are the dates must show in south Africa time. Do you know any function we should use to achieve that?
Hi Santana, sorry I dont have a great answer on this one. At a high level, to accomplish this, you would have to create adjusted/calculated fields in the reports to add or remove the hours to show the proper time for the time zone that report would be used in. Unfortunately we are not able to assist in doing this type of thing as it is outside the scope of support. What you can do is post an idea here in the CA Communities with a use case to request that this be addressed by product management. Folks can then vote for the idea, and product management can review it.
As far as I know, the only way to accomplish this would be to create a separate set of reports for each time zone. The way it works currently is that the date is pulled from the BOXI Server itself and not from the end-user's system as the report is being generated by the server itself.
When you say a separate set of reports do you mean a new server? If not where do you set the timezone of the report,
Hi fsantan - Did Jon_Israel 's response help answer your question? If so please mark as Correct Answer. Thanks!
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