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Requisition notification does not go out when Booking Manager is changed

Question asked by ashmi_ashma on Jun 7, 2016
Latest reply on Jul 12, 2016 by ashmi_ashma

The Clarity documentation Fill Resource Requisitions - CA PPM - 14.2 - CA Technologies Documentation mentions that a notification is sent to both Requester and Booking Manager (both new and old) when booking manager for a particular requisition is changed - notification should go to both new and old booking manager.

 

But none of the parties (requester, old booking manager and new booking manager) involved are notified when a change in Booking Manager is made. Am I missing something?

 

The following table shows the parties that are notified when the requisition status changes:

 

Requisition Status ChangesRequested ByBooking Manager
Created
From New to OpenNotifiedNotified
From Open to NewNotified
From Open to ProposeNotifiedNotified
From Proposed to BookedNotifiedNotified
From Open to Book
(if requisition approval is not required)
Notified
Booking Manager changesNotifiedNew and old booking manager are notified.
Requested By changes
ClosedNotifiedNotified
Deleted

Outcomes