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Data Partition Help on SDM

Question asked by saravana.kumbalingam.1 on Jun 22, 2016
Latest reply on Jul 5, 2016 by Chris_Hackett

Hi,

 

Please understand clearly

 

I want to create Data partition for the below requirement

1. I have a user 'User1' assigned to location='location1'

2. I have a user 'location1' assigned to zRegion='2000'

 

I want: If the User1 logged into SDM, he has to see the tickets only which are having Affected end user's zRegion='2000'

 

Example:

User1 is assigned to location =location1

location1 user is assigned to zRegion='2000'

location2 user is assigned to zRegion='2000'

location3 user is assigned to zRegion='2001'

location4 user is assigned to zRegion='2002'

 

If User1 is logged in, he has to see the tickets only which are containing Affected end user's zRegion='2000' (two tickets)

 

Note:

* zRegion is on cnt as String type.

* location1, location2, location3 users are having contact type as 'Store

* User1 is assigned to location=location1 in location table.

 

Please help on this. Thanks in advance.

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