The robot communicates with the hub ,but the Hub doesn't communicate with the robot. What will it have happened? is not firewall.
guy the problem was resolved. I think it was a blocking on 48000 between the hub and the server. It came back to work unexpectedly. early I forced the communication.
The hub and the robot, is there nat between them?
From the robot, can you telnet to the primary hub 48002?
From the hub, can you telnet to the robot on port 48000?
Yeah, but from the hub to the robot on port 48000 it occurred connect failed.
Thanks for answered me.
Right so there is something blocking the communication from the hub to the robot.
If you resolve that, I'm pretty certain it will work.
Just to clarify, are you using nat? If so, you need to setup the robotip_alias in the robot.cfg to what ip address the hub should respond to to get to the robot.
I've already done this but no communication. I think I'll delete the server from the UIM.
Have we been able to resolve this issue?
Can the hub now telnet to the robot on 48000?
If you are on windows 2012 server than you have to put 'robotip' in config file of robot, than it will be able to make contact.
Retrieving data ...