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ITAM 12.9 Java Development Kit (JDK) 1.7 or above - Not available

Question asked by TMACUL Champion on Jul 29, 2016
Latest reply on Aug 4, 2016 by TMACUL

I'm Getting error when: i'm trying install ITAM 12.9

 

Not available on the local machine. The installation cannot proceed whithout this prerequisite.

 

On temp directory "%tmp%" or "C:\Users\<username>\AppData\Local\Temp\JavaDeployReg"

 

Set WebJava system security Level  OK

Cannot open registry key SOFTWARE\JavaSoft\Java Runtime Environment

RegisterDeploy - getLatestInstalledVersion FAIL

RegisterDeploy - getPluginHome FAIL

Cannot open registry key SOFTWARE\JavaSoft\Java Runtime Environment

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.

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Register Java Control Panel - OK

registerJQS

check JRE registry to see if it's an corrupted webstart key

  failed to recover webstart key when attempt to open jre key FAIL, error code[2]

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[2016/07/29 15:54:19.582]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.582]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

[2016/07/29 15:54:19.582]    Processing key: 1.0.1_02

[2016/07/29 15:54:19.582]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.582]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

[2016/07/29 15:54:19.582]    Processing key: 1.0.1_03

[2016/07/29 15:54:19.582]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.582]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

[2016/07/29 15:54:19.582]    Processing key: 1.0.1_04

[2016/07/29 15:54:19.582]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.582]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

[2016/07/29 15:54:19.582]    Processing key: 1.2

[2016/07/29 15:54:19.582]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.582]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

[2016/07/29 15:54:19.582]    Processing key: 1.2.0_01

[2016/07/29 15:54:19.597]  check JRE registry to see if it's an corrupted webstart key

[2016/07/29 15:54:19.597]   failed to recover webstart key when attempt to open jre key FAIL, error code[2]

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java_install_reg

GetLatestJREOrJDK32or64BitHome() ---- failed to open SOFTWARE\JavaSoft\Java Development Kit

END GetLatestJREOrJDK32or64BitHome()... 

GetLatestJREOrJDK32or64BitHome() ---- failed to open SOFTWARE\JavaSoft\Java Runtime Environment

GetLatestJREOrJDK32or64BitHome() ---- failed to open SOFTWARE\JavaSoft\Java Runtime Environment

GetLatestJREOrJDK32or64BitHome() ---- failed to open  or

GetLatestJREOrJDK32or64BitHome() ---- failed to open SOFTWARE\JavaSoft\Java Development Kit

 

 

 

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