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Encoding UTF-8 in Load Balancer

Question asked by Tayica20 on Dec 22, 2016
Latest reply on Jan 20, 2017 by Louis_van_Amelsfort

Hi Team,

 

We have an enviroment whit 3 servers, two with Service Catalog 14.1 and Load Balancer whit Apache 2.4.18. 

 

Service Catalog is configured whit https and language is spanish.

 

Our problem is: When end user create a Request in Catalog and the banner show confirmation message whit the number and name of service offering, this show the accent mark of service offering in special characters. Example:

 

 

In the nodes in Catalog add this line in the file Server.xml (%USM_HOME\view\conf

URIEncoding="UTF-8"

 

In the nodes the accent mark is right but in the Load Balancer shows issues.

 

We add in the httpd.conf of Apache: AddDefaultCharset utf-8 but the issues persist.

 

We need help for this issue urgent.

 

 

Thanks.

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